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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Burns

January 18, 2025

5  out of  5
rating by Steven Burns
"Best agents in town! Shalayne has been our agent for several years now, and we won’t go anywhere else because of her."
We responded:
"We love seeing reviews like this! Thank you for your loyalty and support of our office! Shalayne is definitely one of the best in the business and happy she's been taking care of you all these years!"
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Jaden Baucom

January 17, 2025

5  out of  5
rating by Jaden Baucom
"Shalayne Burns helped me get my son set up with life insurance at just two weeks old! Definitely recommend her at Jason Chafe State Farm"
We responded:
"Shalayne and our team are on it when it comes to life insurance, we love protecting you and your family. Please don't hesitate to reach out if you need anything else from us!"
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Julie McGee

January 17, 2025

5  out of  5
rating by Julie McGee
"Jason and his staff offer quality insurance at a great price but it is the family style atmosphere that we value the most. Jason and his staff go out of their way to make claims and adjustments easy and headache free. We have all of our insurance with Jason and have even done some auto loans and credit cards through State Farm and received great rates!"
We responded:
"Thank you for this review, Julie! We love making sure that everyone feels like family when they call into our office or walk in through our door. Thank you for your loyalty and let us know if you need anything else from us in the future!"
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Jennifer Cummins

January 17, 2025

5  out of  5
rating by Jennifer Cummins
"Shalayne is such a delight to work with. She answered all questions that I had when I decided to purchase my policy. She is extremely knowledgeable and I am so happy that I chose this office to work with. I give Shalane and her entire team a 10 out of 10."
We responded:
"Wow! Thank you so much for this review, Jennifer! Shalayne and our team work diligently to make sure that everyone knows what type of coverage they are getting. Don't ever hesitate to reach out to us if you have any further questions."
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vicki taff

January 17, 2025

5  out of  5
rating by vicki taff
"I’ve been with State Farm for a few years now. Shalayne and the whole team have been amazing! Having a teenage driver is hard but with Shalayne and the team’s guidance, we have got through it!"
We responded:
"Thank you for being with us even during the rough times! I'm happy Shalayne was able to help you get your teen driver all setup and ready for the road. Let us know if you need anything else from us!"
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marisol morin

January 17, 2025

5  out of  5
rating by marisol morin
"Shalayne at state farm helped me in minutes by giving me a quote for car insurance and helping me put together my life insurance plan as well as my 2 week old sons! Definitely recommend!"
We responded:
"We love hearing this Marisol! We really love seeing that you got a life insurance policy on your sons, that's the best thing you could do for them!"
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Christiana Lucero

January 16, 2025

5  out of  5
rating by Christiana Lucero
"Shalayne is the best! We won’t go anywhere else because of her and all she has done for us!"
We responded:
"Wow! Thank you, Christiana! She really is!! Give us a call whenever you need something from us!!"
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Suzi Green

January 16, 2025

5  out of  5
rating by Suzi Green
"Great customer service, super friendly staff. Ms Meghan was so helpful with all my questions & knowledgeable. She saved me over $200 a month on my auto insurance. Every time I have called, she’s been available, never acting like I was a bother. Great place for all your insurance needs."
We responded:
"This is great news to hear, Suzi! We love our Meghan and all she does for our customers! I'm glad she was able to get your monthly price down and help you with all your insurance needs! Call us whenever you need anything from us, you will never be a bother."
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Genevieve Ratliff

January 15, 2025

5  out of  5
rating by Genevieve Ratliff
"Meghan is our agent and she is literally the absolute bomb! Got us amazing coverage and very affordable as well as being extremely communicative and so friendly! 10/10 recommend!"
We responded:
"We love to hear this! That's one of the best perks about Meghan, her communication with our customers. Happy to have you with us and let us know if you need anything else from us!"
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Kaila Lewis

January 15, 2025

5  out of  5
rating by Kaila Lewis
"Meghan Kitts was an amazing agent to work with, she was quick with quotes and was able to get me 2 life insurance policies on top of my auto and still save me $100/month from my old insurance! Thanks so much Meghan!!"
We responded:
"This is the best news to hear!! First, I want to commend you on protecting your family with not 1 but 2 life insurance policies! Second, isn't it the best feeling to save on your auto insurance? Such a relief! Holler if you ever need anything else in the future or just have some questions. We are here for you!"
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Tori Sather

January 15, 2025

5  out of  5
rating by Tori Sather
"Meghan, the office manager is absolutely amazing! We are so happy that we switched agents. Her attention to detail and upbeat personality are delightful! There is no issue they can't solve."
We responded:
"Yes!! I agree, Meghan's attention to detail is top notch! Her personality is just the cherry on top for our customers. Thank you for letting us know how she's doing! Let us know if you need anything else from us in the future."
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Britt Andrews

January 14, 2025

5  out of  5
rating by Britt Andrews
"Best insurance company and agent. All of the staff has been amazing."
We responded:
"Wow! Thank you, Britt! This means a lot to me and my staff to see reviews like this. Let us know if you ever need anything else from us! We're here for you :)"
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Jennifer Silhan

January 14, 2025

5  out of  5
rating by Jennifer Silhan
"Meghan was very prompt and helpful in assisting us in comparing prices and reviewing options with us for our home and auto insurance!"
We responded:
"Meghan is wonderful at getting our customers the best with the right options on their insurance! I'm happy to see she was able to provide y'all with great service!"
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Nicole Line

January 10, 2025

5  out of  5
rating by Nicole Line
"Nicole was very sweet and helpful got me all set up on my own life insurance will most definitely keep using"
We responded:
"Yes!! Nicole is our life specialist and really cares about our customers! I'm happy you decided to protect your family and get life insurance. It's the most important insurance to get and the most over looked! Let us know if you ever have any questions on it or anything else!"
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Patricia Carrillo

January 1, 2025

5  out of  5
rating by Patricia Carrillo
""I'm super impressed with Jason and his team! They make the whole insurance process so easy and stress-free. Jason takes the time to understand what we need and finds the perfect solution as our life changes occur. He has been our agent about 8 years. His staff is also amazing - always responsive and helpful. I'd highly recommend Jason anyone looking for great insurance service. They're the best!"
We responded:
"Wow! Thank you for this review, Patricia! It was great getting to help you and make this process seamless! That is a huge goal of ours, to make the insurance process easy for everyone. Please don't hesitate to reach out whenever you need something from me or my team."
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Austin Bustos

December 24, 2024

5  out of  5
rating by Austin Bustos
"Nicole in Jason’s office is very fast and accurate. I was able to switch over my insurance and save money. The girls in this office make sure that you are taken care of and get back to you asap! I’m so glad I switched to their office."
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mike wing

December 18, 2024

5  out of  5
rating by mike wing
"Jason and his staff are above and beyond what you normal insurance agents and employees will do for you personally and help you with all of your questions and insurance needs very pleased with Traci she has navigated me thru my car insurance savings and rates. Top notch"
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Patrick Dale Renfroe

November 18, 2024

5  out of  5
rating by Patrick Dale Renfroe
"Jason Chafe and his staff, especially Nicole Phillips, have done a very good job with all of my Insurance needs. From automobile to home. They have helped me stay calm in the face on "not a disaster after all" situations."
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Sean Connell

November 12, 2024

5  out of  5
rating by Sean Connell
"I have been with Jason Chafe State Farm for over four years. Laura and the whole Team have always been kind and courteous every time I call. They saved me so much money on home, auto, and life insurance! I cannot overstate the importance of owning a life insurance policy and how I feel safe knowing that Jason will take care of my family. Thank you for always making me feel important!"
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Heather Cruz

November 7, 2024

5  out of  5
rating by Heather Cruz
"Jason and Bre helped our family save so much money! They really do put people and service first."
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Keri Hulsey

November 5, 2024

5  out of  5
rating by Keri Hulsey
"A HUGE shoutout to Bre Gamble for helping us out today! She saved us a lot of money by switching to State Farm! 10/10 recommend 🫶🏼"
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Matthew Villarreal

November 4, 2024

5  out of  5
rating by Matthew Villarreal
"Nicole was so helpful! She broke down all my questions and provided the coverages/policies that worked for me. The other staff members were super nice as well. Definitely recommend working with this location!"
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Trestin Clay

October 31, 2024

5  out of  5
rating by Trestin Clay
"I’ve had my policies with Jason and his team for a few years now. Shalayne is truly the best! She’s extremely knowledgeable and understanding. She will guide you through all your needs and get you the best rates. She truly cares about her clients and their best interest is her best interest."
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Sarah Dennis

October 29, 2024

5  out of  5
rating by Sarah Dennis
"Bre was awesome about keeping up with me until I was able to get affordable coverage. So glad to finally be with a local agent!"
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Lilia Childers

October 18, 2024

5  out of  5
rating by Lilia Childers
"Shalayne was great to work with! She answered all my questions and made the process fast and easy!! Thankful for her knowledge and guidance."