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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Williams

Elizabeth Williams

September 9, 2026

5  out of  5
rating by Elizabeth Williams
"Love the help I got with life insurance! As a single mom I worry so much about ensuring my children are taken care of in any circumstance. Kayla helped me and answered every question I had. I was able to get a great rate on a policy that helps relive my stress so much! I’m grateful to have a person to talk to and ask questions, not a random site and chatbots."
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RG Rusk

September 9, 2026

5  out of  5
rating by RG Rusk
"Shalyane is awesome! No pressure and perfect communication! Great prices on our home and automobiles! Thanks so much!"
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Jason

September 9, 2026

5  out of  5
rating by Jason
"Auto insurance quick and efficient. Would recommend to friends. Shaylayne and Jason were very helpful in finding me the right policy for a good price"
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Jaci Wagner

September 3, 2026

5  out of  5
rating by Jaci Wagner
"Always nice and helpful no matter what I need. Very patient on the phone to work through everything"
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Morgan Richardson

September 3, 2026

5  out of  5
rating by Morgan Richardson
"Laura Grosser, you are God sent! Coming from a girl with ADHD and hates to do adult things like switching insurances, Laura, You made my transition so smooth and so supported! Thank you so much for all your intentional time and reassuring support. And you SAVED me over $50!"
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Mason Bulo

September 2, 2026

5  out of  5
rating by Mason Bulo
"Talked with Nicole and the team, and they were extremely resourceful with helping me out. Really affordable personal articles policy for those expensive items and equipment you can afford to lose"
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AMANDA BERRY

September 1, 2026

5  out of  5
rating by AMANDA BERRY
"Laura took great care of me. I didn't think she would be able to save me money. She saved me almost $150 from what I was paying, lowered my deductible and got me rental coverage that I didnt have before."
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Christopher Mitchell

September 1, 2026

5  out of  5
rating by Christopher Mitchell
"The insurance agent that helped me was Kirsten she was very helpful direct and to the point."
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Karalee Tiller

August 29, 2026

5  out of  5
rating by Karalee Tiller
"I spoke with Nicole throughout the whole process and she was absolutely incredible! She was very patient and understanding of my extremely busy schedule, she explained everything with ease and ensured there was no confusion on what we were purchasing for our vehicles, and the best part as if what I’ve written so far wasn’t enough, she has the southern mannerism and kindness that you just feel comfortable with; never once did I feel like I was being pressured by a sales tactic, it truly felt like I was speaking with someone that truly cared! I’m excited to start my policy with Jason Chafe - State Farm and I highly recommend that if you’re considering them, ask for Nicole!"
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Melanie Mihm

August 27, 2026

5  out of  5
rating by Melanie Mihm
"Laura was amazing, she saved us so much money and let me know everything on how under-covered we were. Love that they are local and can walk in and speak to someone locally."
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Kim Bramlett

August 27, 2026

5  out of  5
rating by Kim Bramlett
"Nicole is my agent and does an awesome job"
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Tessa Freeman

August 27, 2026

5  out of  5
rating by Tessa Freeman
"The staff was extremely helpful with getting us the coverage we wanted."
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Taylor W

August 25, 2026

5  out of  5
rating by Taylor W
"Kirsten was the absolute best! She was thorough, informative, and explained everything in detail to ensure I knew what I was signing up for. Would highly recommend and I’m glad I got to work with her."
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Kajanãe Sativa

August 24, 2026

5  out of  5
rating by Kajanãe Sativa
"Shalayne was great to work with, she answered all of my questions very thoroughly and made sure I understood everything before we continued with the policy. She was a breath of fresh air when it comes to customer service!"
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Michael Cano

August 20, 2026

5  out of  5
rating by Michael Cano
"Carmen was extremely helpful in assisting my fiancée and me in bundling our insurance and helping us save the most money compared to our previous policy. She made it super easy to switch over. Thank you Carmen!"
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Cathern Bayne

August 17, 2026

5  out of  5
rating by Cathern Bayne
"Shalayne was very friendly, knowledgeable, professional and easy to get ahold of during the process of switching my coverage. She answered all of my questions and went above and beyond to ensure I had everything I needed to get started."
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Todd Simmons

August 17, 2026

5  out of  5
rating by Todd Simmons
"Jason and Shalayne were extremely helpful and personable. They both made switching to State Farm seamless and easy😀"
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Julia Howell

August 7, 2026

5  out of  5
rating by Julia Howell
"Shalayne has been a great help to me. She is personable and knowledgeable. Thank you!"
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Steve Osborn

August 5, 2026

5  out of  5
rating by Steve Osborn
"Jason,

Give Kristen and Bre a raise!"
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Patrick H Easter

July 31, 2026

5  out of  5
rating by Patrick H Easter
"Great company from top to bottom. Employees really care for the customers and guide them to make good decisions. Love working with them."
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Diane Howard

July 30, 2026

5  out of  5
rating by Diane Howard
"My experience with Kirsten was amazing, she was very helpful and very professional, I'm giving her a rating of 5 out of 5. Thanks State Farm!!!"
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Terry Wells

July 23, 2026

5  out of  5
rating by Terry Wells
"Shalayne was amazing!! She really worked hard to get me the best deal and her communication skills are great. Highly recommend her."
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Harold Leglers

July 17, 2026

5  out of  5
rating by Harold Leglers
"Very friendly and great to work with, They save me a lot of money from when I was using Allstate. They are ridiculously high.! Do you want good insurance at a decent Price? Give them a call. They will hook you up.!"
Profile photo of Candace Huff

Candace Huff

July 13, 2026

5  out of  5
rating by Candace Huff
"I’ve had an outstanding experience with State Farm for both my auto and home insurance. Jason Chafe and Shalayne Burns have provided exceptional customer service from the very beginning. Their attention to detail, professionalism, and genuine willingness to answer every question I had made the entire process easy and stress-free. They took the time to make sure I understood my coverage and always made me feel like a valued customer. I highly recommend Jason Chafe, Shalayne Burns, and their State Farm team to anyone looking for dependable insurance and exceptional service."
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Geno Roberts

June 12, 2026

5  out of  5
rating by Geno Roberts
"My experience with Shalayne was, great she was patient with me, understanding of my work interference, and over the top helpful in getting my policy set up! I thank her so much for her time. Shes a great insurance agent. Thank you again Shalayne!"