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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabrielle

March 26, 2026

5  out of  5
rating by Gabrielle
"We were in the market for home insurance and because we use State Farm for our auto insurance, we wanted to bundle with them for our home. It’s our first home so we knew nothing about it and was very overwhelmed. Our first visit didn’t relieve any of that stress, so we went with a competitor. We bundled with the competitor because we thought it would be better, but when we went to cancel our current policies with State Farm we discovered it wasn’t so easy. Meghan was so amazing and helpful! She walked us through everything and got us increased coverage for cheaper than the competition quoted us! And even though we still chose to insure our home through the competition she was encouraging and helpful! They have helped us out so much over the years and I am happy we chose to keep our auto insurance with State Farm. Meghan is an absolute asset to this company!!"
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Tom Fallos

March 25, 2026

5  out of  5
rating by Tom Fallos
"Love to give Chafe Insurance for taking care of my Home and Auto Insurance Needs . Thank you all ..Call them for your Own Insurance.."
We responded:
"Thank you for the review! My team is so happy to get to take care of you for whatever you may need!"
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Genevieve Ratliff

March 20, 2026

5  out of  5
rating by Genevieve Ratliff
"The best insurance company we’ve ever been with! We have our home, auto & life policies all covered in one place! Meghan has helped us so many times! A dream to speak with every time & is An amazing problem solver anytime I have a question or issue! 10/10"
We responded:
"We love to hear this! That's one of the best perks about Meghan, her communication with our customers. Happy to have you with us and let us know if you need anything else from us!"
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Baird Brown

March 17, 2026

5  out of  5
rating by Baird Brown
"Very nice to be treated with respect to customer needs. I look forward to being hopefully a long term customer."
We responded:
"Thank you for your kind words! I am so glad you felt respected and well taken care of—providing that level of service is very important to myself and my team. We truly look forward to having you as a long-term customer!"
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Lewis R Allen

March 17, 2026

5  out of  5
rating by Lewis R Allen
"Nicole is Very pleasant and easy to deal with."
We responded:
"Thank you for your kind feedback! I am so glad to hear that Nicole made your experience pleasant and easy. I truly appreciate your support! My team is always here if you need anything!"
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Courtney McGuire

March 14, 2026

5  out of  5
rating by Courtney McGuire
"Meghan Kitts provided us with wonderful service! She is personable and professional, easy to work with! Highly recommend her!"
We responded:
"Thank you for the wonderful review! Meghan will be so happy to hear this—she takes great pride in making the process easy and enjoyable. We appreciate you trusting us!"
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William Caudy

March 12, 2026

5  out of  5
rating by William Caudy
"Great fast service on insurance needs!!"
We responded:
"Thank you William! We are always here to help with whatever you need!"
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Robert Silvernale

March 5, 2026

5  out of  5
rating by Robert Silvernale
"They always have some one to help me with My insurance issues, always have smiles."
We responded:
"Thank you Robert! We appreciate you and are always here to help!"
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Rory Morris

February 27, 2026

4  out of  5
rating by Rory Morris
"Very happy with my policy. Kirsten is great and bends over backwards to help in any way she can. She is a superstar."
We responded:
"Thank you for the great review Rory! Kirsten has come in and really shows us how much she loves helping our customers!"
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Jared Shipley

February 20, 2026

5  out of  5
rating by Jared Shipley
"Shalayne was absolutely amazing! I had entirely too many questions and she answered EVERYONE of them. Very efficient, knowledgeable, and most importantly very empathetic. Should have switched a long time ago!"
We responded:
"Thank you Jared! There’s never too many questions! We always want to make sure everyone understands their coverages and all of the options that come with insurance! Thank you for trusting Shalayne to take care of you!"
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Jeff Walker

February 19, 2026

5  out of  5
rating by Jeff Walker
"I highly recommend Nicole Bustos, the agent who worked with me. She was patient, thorough, and extremely knowledgeable, approaching everything with a true customer-first attitude. She answered every question without rushing me and made sure I felt confident in my choices. Working with Nicole was a genuinely satisfying experience."
We responded:
"Thank you for the great review! Nicole strives to provide exceptional service to our customers and I’m glad that she did just that for you! Please let us know if you need anything else. We are always here for you!"
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Samantha Perez-Macias

February 16, 2026

5  out of  5
rating by Samantha Perez-Macias
"Dane & Nicole are easy to work with and sweet! I originally told them I was shopping early, so no rush on quotes, then once I found out I needed it sooner than later, they provided me quotes within the day. Both were very attentive, responsive and thorough. I've recommended them to other friends before and they were able to get them taken care of as well."
We responded:
"Thank you Samantha! I’m so glad both Nicole and Dane were able to take care of you so quickly! We appreciate getting to take care of friends as well! Thank you for the recommendation! "
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La Pham

February 8, 2026

5  out of  5
rating by La Pham
"Awesome service! great crew"
We responded:
"Thank you La! We are always here to help you my friend! "
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D s

February 7, 2026

5  out of  5
rating by D s
"Jason and his staff are great. Had some issues with repair on my vehicle. They helped get it all resolved. Love how helpful they are when I call. Nicole is always on top of things, and has my request handled normally less than 5 minutes. Would highly recommend them!!!!"
We responded:
"Wow—thank you for the kind words! I’m so glad we could help get everything resolved and be there when you needed us most! Nicole is fantastic at staying on top of things. We truly appreciate your trust and recommendation!"
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Cheyanne Jones

February 4, 2026

5  out of  5
rating by Cheyanne Jones
"Shalayne is definitely the best! She made the insurance process simple and quick!"
We responded:
"We love hearing this—thank you! Shalayne does an amazing job making insurance easy and stress-free. I’m so glad she was able to take great care of you!"
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Kevin Syhavong

February 2, 2026

5  out of  5
rating by Kevin Syhavong
"Helped me save on my policy and setup was quick and efficient! Jordan did a very good job of taking care of me"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you were able to save on your policy and that the process was quick and efficient. Jordan truly cares about taking great care of our customers, and I’m so glad that showed. I appreciate you trusting my team!"
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kristie neal

January 30, 2026

5  out of  5
rating by kristie neal
"Nicole was very informative and gave me all the information needed to make the transition to a new insurance agency comfortable."
We responded:
"Thank you for the kind review Kristie! Nicole pours her heart into every customer she helps! I’m so glad to hear she took such great care of you"
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hector hectorbarron157@yahoo.com

January 30, 2026

5  out of  5
rating by hector hectorbarron157@yahoo.com
"Nicole helped me with my life insurance policy today an she was just the best thank you"
We responded:
"Thank you Hector! Life insurance is so important to myself and my team, ensuring protection for families is what it is all about! "
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darren tierney

January 29, 2026

5  out of  5
rating by darren tierney
"Jordan is the best to work with and is always looking out for what’s best for me."
We responded:
"Thank you so much for your kind words! Jordan truly goes above and beyond for our clients, and we’re so glad you felt supported. We appreciate your trust and look forward to continuing to work with you."
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Henry Cruz

January 28, 2026

5  out of  5
rating by Henry Cruz
"Jordan at Jason Chafe State Farm is the bomb.com!! Simple as that! She was great to work with! She is patient, kind and knowledgeable. She got us some amazing rates. She went above and beyond. We definitely recommend Jordan! I'll be spreading her name for sure!"
We responded:
"Wow—thank you so much! We love hearing this! Jordan truly is the bomb.com 😄 and we’re thrilled she was able to help you find amazing rates while making the process easy and enjoyable. We appreciate the recommendation more than you know!"
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Albert Garcia

January 28, 2026

5  out of  5
rating by Albert Garcia
"Excellent customer service. Extremely courteous, professional, and knowledgeable it was a pleasure working with the team😁🙏💪"
We responded:
"Thank you so much for the wonderful review! We truly appreciate your kind words and are so glad you had a great experience working with our team. It was a pleasure assisting you! 😁🙏"
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Maggie Scott

January 28, 2026

5  out of  5
rating by Maggie Scott
"Nicole went above and beyond. We appreciate the effort and support this team has given us! Nicole is truly a great asset to this company."
We responded:
"Thank you for such a thoughtful review! We’re thrilled to hear about your experience with Nicole—she really is a huge asset to our team. We appreciate the opportunity to serve you!"
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Chase Lyfe

January 28, 2026

5  out of  5
rating by Chase Lyfe
"Jason and Jordan were absolutely amazing! Jordan was very patient with me, very professional highly recommend!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with Jordan. Jordan’s patience and professionalism truly make a difference, and we appreciate your recommendation!"
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Annie Green

January 14, 2026

5  out of  5
rating by Annie Green
"Shalayne has been phenomenal at helping us navigate costs and savings with car, home and life insurances. We are incredibly thankful to Shalayne and the whole office for their up-to-date knowledge and commitment to their customers!"
We responded:
"Thank you so much for the kind and thoughtful review! Shalayne does an incredible job helping our customers navigate coverage, costs, and savings, and we’re so glad you felt supported. We truly appreciate your trust in Shalayne and our entire office!"
Profile photo of Yesenia Diaz- Barbosa

Yesenia Diaz- Barbosa

January 13, 2026

5  out of  5
rating by Yesenia Diaz- Barbosa
"Nicole is always so helpful every single time I talk to her. She’s really the best!!!"
We responded:
"Thank you for the amazing review! Nicole will be thrilled to hear this—she really is the best! We appreciate your continued trust and support!"