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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Lepage

October 28, 2025

5  out of  5
rating by Richard Lepage
"I wanted to take the time to thank Shalayne for her efforts in securing insurance on our home in Northern New Mexico. I was so impressed with her expertise and professionalism that not only did we also insure all of our vehicles with State Farm, but we also added a policy for our newly built home in Southern NM. Thanks again for your energy and timely service."
We responded:
"Thank you so much for taking the time to share your experience Richard! We’re thrilled to hear that Shalayne was able to provide the level of service and expertise you deserve. We truly appreciate your trust in us for your homes and vehicles—it means a lot! We’re always here whenever you need us."
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Gina Milton

October 27, 2025

5  out of  5
rating by Gina Milton
"Nicole is friendly & answered all my questions. Would definitely recommend."
We responded:
"Thanks so much for your kind review Gina! We’re happy to hear Nicole took great care of you — she’s awesome! We appreciate your recommendation and are always here if you need anything."
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April Sessler

October 16, 2025

5  out of  5
rating by April Sessler
"So happy to be back with the State Farm crew at Jason Chafe’s office. Shalayne was so professional and helpful and saved us some money too!"
We responded:
"Thank you for the review April! I’m glad Shalayne was able to help make the switch easy for you! We are so glad to have you!"
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Lauren Snider

October 8, 2025

5  out of  5
rating by Lauren Snider
"Highly recommend! Nicole was amazing at answering all of my questions and giving me lots of options/quotes of different insurances."
We responded:
"Thank you for the awesome review Lauren! We’re so glad Nicole could walk you through your options and make sure you felt confident in your choices. We appreciate your recommendation and are always here if you need anything!"
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Brooke Graves

October 1, 2025

5  out of  5
rating by Brooke Graves
"I can’t say enough good things about Jason and his team. They are always friendly, knowledgeable, and quick to help whenever we need anything. Jason truly goes above and beyond—when my daughter had her very first fender bender, he was right there to walk us through the process, answer every question, and make sure we felt supported the whole way. It made a stressful situation so much easier. His staff is just as dependable and kind, always ready with prompt service and genuine care. I’m grateful to have an insurance agent we can really trust!"
We responded:
"Brooke, we are always here for you! Claims are one of the most trying times and that’s exactly why we are here, to make it easier and less stressful! I’m so glad we’ve been able to make that difference for you! "
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KK Saysiri

September 30, 2025

5  out of  5
rating by KK Saysiri
"Jordan helped me switch companies by saving more than half of what I was paying for car insurance, and has also helped tremendously with other policies. She makes the process so easy and stress free, and makes sure my needs are met by providing with the best care and quality!!! 10/10 would reccomend!"
We responded:
"KK we are so glad Jordan made the switch easy! Insurance can be confusing but I am so glad Jordan helped explain it for you and made it as stress free as possible! Welcome to our State Farm family!!"
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Kortni Sargent

September 30, 2025

5  out of  5
rating by Kortni Sargent
"Jordan is hands down the best insurance agent I’ve ever worked with! From day one, shes been professional, knowledgeable, and genuinely caring. She takes the time to explain everything clearly and makes sure I understand all my options without ever feeling rushed or pressured. Anytime I have a question, she is quick to respond and goes above and beyond to help. It’s rare to find someone who not only knows their stuff but also makes you feel like a valued person, not just a number. I couldn’t ask for a better agent—thank you, Jordan, for always taking such great care of me and my family!"
We responded:
"Thank you so much Kortni! It’s always nice having someone that truly cares and will be willing to sit and explain the little details! Jordan is great at making sure everyone truly understands what they are getting! We are always here for you!"
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Gene Pittman

September 30, 2025

5  out of  5
rating by Gene Pittman
"Jason’s office called and asked if they could quote my auto and home insurance. After Traveler charged me over $8,000 on my home insurance I was glad to have them quote my auto and home insurance. I was very glad they did because they were able to save me nearly $4,000 all together and this is no exaggeration. Jason’s office staff is extremely knowledgeable and professional regarding service to the customer. This is a huge bonus in today’s self service business environment. Shout out to Dane Pittman for his prompt and courteous service and for leading me to State Farm’s products that saved me so much money. I recommend Jason’s agency for all your insurance needs."
We responded:
"Thank you Gene! This office has your back! So glad Dane was able to get you covered!! He strives to provide top notch service!"
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Sheryl Pittman

September 30, 2025

5  out of  5
rating by Sheryl Pittman
"Extremely helpful staff! Friendly and knowledgeable!"
We responded:
"Thank you Sheryl! We are so glad to have you apart of our State Farm Family!"
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Jeff Root

September 2, 2025

5  out of  5
rating by Jeff Root
"Nicole got me a good price for my auto insurance. She was very helpful and courteous, making sure all my needs were met."
We responded:
"Thank you Jeff!! We are so thankful to have Nicole on our team!! Welcome to the State Farm family!!"
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Robert Gonzales

August 25, 2025

5  out of  5
rating by Robert Gonzales
"I wanted to take the time to thank Jason and Nicole for the amount of effort and work they put into getting my Angel Fire home insured. In this day and age, it’s nice to know that people still care enough to go the extra mile. Would highly recommend using this agency if you have a home in angel fire, nm or anywhere for that matter."
We responded:
"Thank you so much Rob! I know we faced some challenges but I am so glad that we were able to get you taken care of! We always have your back and we are here to help!!"
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Amanda Luecke

August 21, 2025

5  out of  5
rating by Amanda Luecke
"The team was great! Shalayne walked us through the entire policy and answered all the hard questions we had. 100% would recommend this team to anyone!"
We responded:
"Thank you so much for sharing this! Shalayne will be so happy to hear your feedback—she really enjoys helping our clients feel confident in their coverage. I’m grateful you trusted my team with such an important decision and truly appreciate your recommendation!"
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Shawna Gray

August 15, 2025

5  out of  5
rating by Shawna Gray
"Nicole was amazing to deal with. We had a tough situation and she worked hard to find the best policies to fit our needs. I would 100% recommend giving Nicole a shout for all your insurance needs!"
We responded:
"Thank you so much for the kind words! We know insurance can feel overwhelming, especially in tough situations, and we’re so glad Nicole was able to make the process easier and find the right fit for you. Your recommendation means the world to us—we truly appreciate your trust and support!"
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Sam

August 15, 2025

5  out of  5
rating by Sam
"Bre was able to get my insurance at an affordable rate keeping the coverage I wanted, when no one else could! 10/10"
We responded:
"Thank you so much for the 10/10 review! I’m so glad we were able to keep the coverage you wanted while finding a more affordable rate—that’s always the goal. I truly appreciate your trust and support! We are always here for you!"
Profile photo of Jarred Hughes

Jarred Hughes

August 15, 2025

5  out of  5
rating by Jarred Hughes
"Shalayne made insurance simple, fast, and stress-free. Friendly, knowledgeable, and always there when I had questions—highly recommend!"
We responded:
"Thank you for sharing this! We’re so glad Shalayne was able to make the process simple and stress-free for you. Her friendliness and expertise truly shine, and we appreciate your recommendation!"
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tlelston

August 13, 2025

5  out of  5
rating by tlelston
"Nicole was fantastic to work with. Made the entire process stress free."
We responded:
"Thank you for your kind words! We’re so glad Nicole was able to make the process stress-free and easy for you. We truly appreciate your trust and support!"
Profile photo of Greg Chase

Greg Chase

August 11, 2025

5  out of  5
rating by Greg Chase
"Jason's office was very responsive and efficient. Meghan in particular was fabulous to work with. And we were able to get exactly what we were shopping for."
We responded:
"Thank you so much for sharing your experience. Meghan will be so happy to know she made the process smooth and enjoyable. We truly appreciate you trusting us to help you find exactly what you were looking for!"
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Itzel Aldaco

August 5, 2025

5  out of  5
rating by Itzel Aldaco
"Nicole was a delight. Super sweet and helpful!"
We responded:
"Thank you!! I’m so glad that Nicole was able to provide you top notch service!"
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deb

July 18, 2025

5  out of  5
rating by deb
"Super friendly and very helpful!!"
We responded:
"Thank you for your 5 ⭐️ review we are always here to help! "
Profile photo of Carleigh Thompson

Carleigh Thompson

July 11, 2025

5  out of  5
rating by Carleigh Thompson
"Dane was amazing to work with! He was quick to answer the phone and helped get me a policy ASAP after I got my new car! 10/10 would recommend!"
We responded:
"Thank you, Carleigh! Dane has come in and quickly shown how much our customers mean to him and providing quick and efficient service! 💪🏻"
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Jared Roberts

July 3, 2025

5  out of  5
rating by Jared Roberts
"I had an amazing experience working with Traci! She was incredibly helpful, knowledgeable, and took the time to answer all my questions. Highly recommend her and the rest of the team at Jason Chafe State Farm for anyone looking for great insurance service!"
We responded:
"Thank you Jared!! Thank you for taking the time to sit down and talk with Traci to continue to find ways to protect your family! Happy to have you here bud!"
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chris

July 3, 2025

3  out of  5
rating by chris
"Been a customer along time. No longer satisfied. Misinformation again and again."
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Robert Silvernale

July 2, 2025

5  out of  5
rating by Robert Silvernale
"They always have some one to help me with My insurance issues, always have smiles."
We responded:
"Thank you Robert! We appreciate you and are always here to help!"
Profile photo of Kendall Burks

Kendall Burks

June 16, 2025

5  out of  5
rating by Kendall Burks
"Really nice to deal with. Very professional. Trying to get you the best deal for the money. Jason and Jordan were awesome. Would refer them to anyone I know."
We responded:
"We appreciate the kind words Kendall! Jordan has come in and strived to help everyone she comes in contact with and provide top notch service! "
Profile photo of Gary Hall

Gary Hall

June 13, 2025

5  out of  5
rating by Gary Hall
"Caring and knowledgeable about all insurance needs. Jason is someone I am glad to call friend! His team goes above and beyond to insure all questions are answered!"
We responded:
"We are so glad to be able to take care of you my friend!! We are always here to jump in and help!"